Mercari item arrived damaged.
If you have pics of how you packed it, send it to mercari. They might change their minds. But i think the reason why they denied it is bc they usually recommend that you ship these types of items in 2 boxes. Like once its packed securely in a box, wrap it in air cushions or packing peanuts and put it in another box.
Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ...On Mercari's website, it states that "if you sent the wrong item, contact our Help Center. Do not use a label twice." So, I would ask her to contact their Help Center. I contacted Mercari and they said they did release funds to her and I shouldn't do anything else. I don't know what this seller is trying to do if she's been paid, but she keeps ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I bought a lot of manga from a seller but they arrived with a lot more damage to the spine and corners. ... in your statement make sure to mention that the books were packaged extremely well and that USPS is responsible for the damage. Put ...I just received a supposedly fully computer tower (not an expensive one) today from a Mercari order. It came damaged. It was in a box only slightly larger than the computer with just two layers of the small bubbles wrap around it. As soon as I unwrapped it, half a dozen small pieces of plastic fell out. ... Item Arrived Damaged upvotes ...Seller Protections: Sellers have 24 hours upon receiving a returned item to report any inconsistencies or damage to Mercari, strengthening safeguards against ...
When you’re expecting a new baby, picking a name is one of the most important items to check off of the to-do list before your little bundle arrives. If you’re looking for a unique...what do i do when my item was damaged in transit, i checked the item description before purchasing and it said there was no damages (the item is a trading card). I messaged the seller after receiving the card and asked if the item had damages, in the specific area it was damaged, before they sent it.
Shipping says arrived but I don't have any package. I am both a buyer and seller on Mercari and I've rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don't have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...Aug 25, 2021 ... on Mercari by taking you through what kinds of items to lists, how to ... | List An Item With Me & Mercari Selling Tips! Rebekah Allison•3K ...
So, pretty much I ordered an gaming console from a seller on Mercari & they shipped via UPS. When the package arrived it was damaged badly and to make things worse seller didn’t put any padding or protection on console in a box 5x the size of the console.1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a return for the purchase and you would then go to choose the option that says damaged/missing item.In return for paying fees, buyers can now return items within 72 hours of receiving the item - even if it's simply because they changed their minds (known as buyers remorse). Mercari published its new refund and returns policy on its website, where it states that the return policy "reflects a balance between the needs of both parties to ...For items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item’s current value. What’s Mercari’s customer service phone number? We’re happy to help! Our customer support number is 1-888-325-2245 and we’re available Monday ...
Anyway I am curious to what happens next with mercari, I contacted both the seller and UPS but I fear both Mercari and UPS will just say well it was delivered, sorry you can't get your money back and no I'm not in a position where I could accept a 100 dollar credit. ... r/Mercari • Item arrived broken and this is the response from seller ...
Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …
Join the 19,263 people who've already reviewed Mercari U.S. . Your experience can help others make better choices. | Read 21-40 Reviews out of 18,914 ... Sellers are getting scammed because these buyers are sending back incorrect items or broken trash. Sellers and buyers beware!! Close account immediately! Date of experience: March 28, 2024. JE ...The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product's correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...When you purchase an item on the Internet, you expect it to arrive as described by the seller, but it doesn’t always happen this way. If you receive an item that is vastly differen...I have made 5 transactions in the last 2 weeks on Mercari. All went smoothly until the last one, when a subwoofer arrived that wasn't packed to well and was damaged. I contacted Mercari and customer service was awesome. Yes, there is payment processing fees and service fees, but I still paid less on Mercari than I would have on eBay.Product arrived damaged help . Hello, this is my first time receiving a product and package damaged and I was wondering what I should do first. Do I first contact Mercari, the seller, or fedex, the shipping service used? ... I tried clicking on the "issue with item" button on the mercari app but I can't find any option that's about a ...Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …
313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial ...The seller is not requesting you to rate, it is Mercari. The reason they are is that the item is marked as delivered in their system. You need to reference the tracking number in your order and go on the shipping service provider's website see if it was really delivered.Shipping is a big con as well. Safe say items with free shipping so better to get sellers to use free shipping. When a seller uses free shipping they just add the cost of shipping into the listing price which equals a higher sale price for the item that mercari gets to take 12.9% of. Shipping is tax free.Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here; what else should I have to prove my claim other than the buyers pictures, screenshots of our conversation ...Yes, you can reuse them without issue. I was told you can use anything that does not advertise beer, liquor or priority mail packing if not sending priority. Anything else is fine. I reuse Amazon bubble mailers and boxes with no problems at all. My family members order items from Amazon almost everyday, lol.I'm slowly deleting most of my stuff on mercari while selling things that doesn't sell on my live auction. Mercari is getting worst by the day and old seller tend to find new platform to sell. There's a few seller from Mercari switch to whatnot and they made 10x-100x more sales weekly compare to Mercari.We are honored to announce that Mercari was named by Fast Company as one of the top 10 most innovative Asia-Pacific companies of 2021. Check out the full list here: https://bit.ly/3eGfCqe #FCMostInnovative. All reactions: 107. 901 comments. 5 shares. Like.
today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...
I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us. I've been dealing with them over $275 return and Mercari offered me $32.96 refund, not enough to replace one of the 8 items buyer stole and didn't return. They used and damaged other items they actually returned.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING Hey folks, could use some advice on a damaged item I received. It was a graded comic book, the cert# matches online, but the item came with a crack along the inside of the shell, a crack that was not shown in images, nor acknowledged ...77K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ...Mercari review. There are two big differences with Mercari vs. other sale sites: 1. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price. 2. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. However, if the buyer doesn’t rate the seller ...
If the item is under $15, Mercari will refund buyer and pay you so they don't need to waste money getting label. If you have too many of these issue they'll eventually close your account since it's a money risk for them. ... r/Mercari • Dealing with a damaged item. OMG! ... r/Mercari • Item arrived broken and this is the response from ...
The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD Broken item . BUYING An item I bought arrived broken, how do I handle this? I went to I have an issue but didn't see anything for damaged/broken items. Am I SOL? Share Add a Comment. Be the first to comment Nobody's responded to ...
If this was the case, Mercari should let them keep the item, they should get a refund, AND funds should be released to the seller. There's no reason for Mercari to pay to ship a damaged item back to the seller for the seller to claim the same damage during transit and then have the value of the item released to them.Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers have the opportunity to inform Mercari about returns abuse, explaining in a section called “Seller Return Issues”:Mercari Tracking Says Delivered But Buyer Didn't Receive It. Poshmark vs. Mercari For Buyers. 3. Don't ask for personal information like address, email, etc. Well, their address is already on the package. Also, Mercari won't allow the message to be delivered. And Mercari might imply you're trying to get personal information.Mercari is a great place to sell fragile items since they include a $200 shipping insurance IF you use the Mercari labels! If you want to use your own labels, make sure you do USPS Priority or UPS/Fedex that has shipping insurance. About the insurance others mentioned: I am a glass seller almost exclusively.Part of my order was received damaged the issue is, I don't want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...Considering your item was damaged, you’d file for a return and give all of the appropriate pictures and information, wait for it to be approved, then send it back and receive a refund. Ultimately it comes down to the item not being sufficiently packaged that caused it to arrive damaged. You only have two options: file for a return or rate the ...No the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description.Hello! I just have a quick question about shipping an item. I’m selling these little rubber bracelets. ... Sell as a pair for $12 free shipping, pay for tracking. Mercari will shut you down, EVEN with happy customers, for shipping without tracking. ... r/Mercari • Item arrived broken and this is the response from seller (Context in commentsLuckily it happened at 9pm and cancelled within half hour with same "buyer's payment" message. However I reposted and they repurchased next day, and I waited a full day and made sure mercari wasn't gonna cancel again before shipping. Never got a response on what happened on Mercari's end though. Yikes, $350 is a lot.100%. The seller can't write a policy that allows them to get away with sending flawed or damaged items. Their policy only applies to buyer's remorse returns. Just open a case, Etsy will refund you. Also, Etsy's buyer protection is significantly better than PayPal's. 8. carrieeirrac. I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away.
For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First time I've purchased something on Mercari and the package came damaged, it's popped open where the seller tried to tape it, the item it entirely too big for the bag they stuffed it in, and the bag has multiple holes in it which means my ...Instagram:https://instagram. jasper county news bay springs mshow to turn on a vizio sound barbuffalo craigslist comree drummond scalloped potatoes and ham For damaged items, please include photos of the box, packaging materials and the damaged item. You have three (3) calendar days to drop off the return item with the … he grew the tree sheet musicdunkin' georgetown menu After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.76K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Like, no shit you got it back damaged—I told you it arrived damaged (you never responded) and that's why I was able to return it. ... Buyer accepted order, but now is saying the item is damaged ... how much does schnucks pay an hour 69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…The price this buyer paid, while 4x the original retail, was still more than fair based on what this item tends to go for among collectors. So, within 5 minutes of FedEx delivering it today, she leaves me my first (out of 100+ seller ratings) poor rating and claims I took forever to ship, that it arrived damaged and broken and poorly packaged.Stuck with a broken item. Experience. We all seem pretty aware of the point that Mercari has a habit of automatically refunding the buyer and not asking for a return of the item. I'm on the other end of that now. I recently purchased a game that was described in good condition and seller states they have no issues with it.